Captain Ds

We arrived at Captain D’s, Gray Hwy, Macon, Ga right after 8:00 pm with people waiting in line. No one would answer in the drive thru. Closing time was 10:00 pm so after the other cars drove off we went to the drive thru pay window. There was one girl leaning on the counter on her phone. I blew the horn to get her attention, tried saying excuse me and then knocked on the window. When she finally got off her phone she signaled towards me with her finger up to wait. After a few more minutes she come opened the window. I asked when they closed she said 10:00 and asked if I could order and told her about the cars driving off because no one would answer at the drive thru. She said there was only two of them working so they weren’t taking orders. I asked her what time they closed she said now. I told her we had been at the window over 15 minutes. She called the woman from the back and said speak to her I not going to argue with this woman. I asked her who was arguing. I then asked for the GM number and District. They both claimed not to have either. They had no problem fixing themselves sacks of food and gallons of what looked to be tea. If I could give a 0 I would. The last time we went to this Captain D’s the sign outside had inside dining now available but the doors were locked. I also seen customers getting back in their cars and driving off.

We went through the drive through and we were in that line for 50 minutes. No exaggeration. We pulled in at 6:30 and finally left the window at 7:20. While at the window I saw the worker biting her nails and then not wash her hands either, just leaned and was on her phone almost the entire time. Probably won't be going back for a long time after this rough experience.