Kfc

Well first off they told me to hold on at the drive thru speaker and then forgot about me lost 2 cars behind me then I pulled to window which then parked Me with no one in line the entire time I was pulled up. Then what I ordered was missing things which was corrected but I was informed by the restaurant general manager that I wasn't charged for missing items. I ordered it.

Have ate at this KFC since 1988. Always loved the service and food, however may it be the new chicken establishment in town or not, the chicken tonight looked almost as small as chicks. Spent $40 on one bucket of chicken (16 pieces and biscuits) but would have to say it only amounted to 8 pieces. Wings were the same size as the legs and thighs. Every place has its ups and down so hopefully just a bad night. Would go back because the staff are outstanding and friendly with quick service.

Ordered online. 8 piece bucket and 8 piece tenders with sides and biscuits. Picked up the order, drove 15 minutes home only to discover no tenders. I called and let it ring for 5 minutes, no answer. I drove 15 minutes back and told them they did not give me tenders or the sauces. No apology, no concern for their failure or the 30 minutes of my life I will never get back. Horrible customer service, but what do I expect... it is KFC in Macclenny.

Basically I was told to “read the menu, it’s right there” by the manager after inquiring about the meal choice that I was about to spend my hard earned money on. I’m not a difficult person at all when it comes to service & I never have HIGH expectations when I could’ve simply cooked myself, but that woman was RUDE and should not be leading this establishment. The drive-thru attendant even agreed with me when I brought it up at the window. I was also disturbed at the fact that she was wearing a bonnet at work…the ones that you sleep in. 😒 Two stars (the extra star) is in support of the team that have to deal with this type of leadership. God bless them!