Dunkin'

I am rating three stars becuase when we visited this location at Lexington Airport, they were almost out of everything. Choices were some donuts in the case, a couple sandwiches and about 75% of beverages available. Not the fault of the workers they were moving very fast, working hard and the wait was small. They did a great job.

There were four people behind the corner with a line well through the doors while only ONE person ran register... latte machine was down so the only drinks you could get were flavored black coffee. I ordered a vanilla coffee and it looked like colored water. So I asked for more vanilla syrup.... I also order a 5 count glazed munchkin and strawberry donut. Munchkins were stale and hard and the strawberry donut was melted with icing that was definitely terrible and an odd color. Staff seemed to not be very knowledgeable and didn’t seem to care. It seemed as an inconvenience for them to be there and they definitely do not enjoy their job. Would not recommend. Spent $11 for something I can’t eat or drink. Awesome.

I asked for a sausage, egg, and cheese sandwich. No cheese and substitute the egg for egg whites. They put cheese on my sandwich and remade it for me, granted, with attitude. When I received my sandwich, I bit into it and tasted nothing but cheese. I told them I was allergic to cheese. They neglected to tell me that the egg whites was an egg white omelet, so it was loaded with cheese. DANGEROUS. I threw my sandwich in the trash.

Horrible. Waited in line for 25 minutes just to be told ONLY when I reached the counter that they did not have any English Muffins, Croissants or any bagels (except for Raisin Cinnamon) left. Should have posted a sign OR told the entire line prior to reaching the counter. Also, they were running out of change. Most disappointing and dis-organized.

Sandwich was still frozen in the middle, had to throw it out, was already at my gate and didn't have time to return it. They weren't even that busy. First time eating (trying to that is) and my last, the restaurant next to it is way better and worth the wait, been there several times and have always been happy.