Panera Bread

I get it, mistakes happen. You think you're reaching for sandwich A and grab sandwich B. The first time this happened the manager was incredibly apologetic and redelivered the correct items fairly quickly. The second time it happened, the manager could not get me off the phone fast enough. I get it if you could care less that my dinner was not coming tonight, and now I have to figure out an alt plan, but at least try to hide the contempt in your voice until I'm off the phone. Also, "Corporate" Panera send too bad, their indie and not our prob. 😕

Never disappoints. Although clearly they are understaffed and training a lot of people on the job at the same time. That made it a little slower and difficult and slow to ask for additional things at the bar (i.e. condiments). Still, they make up for it with good attitude and willingness to do a good job. The kitchen did a good job. Oh and the new power lemonades (with caffeine) rock!

Online order for pickup, not ready when I arrived. Waited approx. 7 min for order that was cold when I arrived home. Also, had gift card that I wanted to know balance. When I presented the gift card the girl, Amanda, said I would have to purchase something to find out!! I said, "what if there's nothing on the card?" She replied, "then we'll find out together." Very unprofessional. If this was the case, why couldn't she perform a sale, then void it if that was the only way to find out the balance--which I find hard to believe. I did try to find out online, but was told the particular card had to be brought into the store to find balance. So, I still don't know the balance, or if there is a balance.

Would rather go out of my way to another Panera. The past few months, I’ve been ordering curbside. The order is either extremely late, or just sitting behind their counter after they marked it ready. Today I found my order at the pick up station even while the ticket is for curbside. I did eventually decide that I’ll just order in-person or place for in-store pickup, but curbside is convenient for a hurried person as myself. I don’t like that if you order a drink with your pickup, the straw is exposed (no wrapper) and taped to the bag. There’s tape residue on the drinking straw. Boynton Beach Panera is really quick, never a delay!

The girl upfront was very sweet. I came here and asked for a broccoli cheddar soup with a bread bowl. I asked if they could warm up my bread bowl and the manager said they couldn’t warm it up in the back oven but I could warm it in the microwave. But they make hot sandwiches which they have to warm up in the same oven. How do they sell bread but refuse to warm it up for you with your meal?

The girls that work there and the guys the Kooks they're very very friendly and the place is super super clean I feel like it's my home away from home and the food is just delicious I mean I enjoy my chicken Greek salad and I just haven't found another place that makes it as as good as they do it's super the bread is excellent and everything is good so I'd suggest anybody to go in for a breakfast or lunch or dinner and I'm really happy about that place