Arby's

I've been here before... the food's nicely prepared and always hot! The people who work there are working hard! Yet are polite and serve you with a smile! Tonight I found out that they are choosing to participate in the "No Kid Hungry" program for a second time this year! Great way to support others! Bravo!

My son and I stopped in for dinner after his LaCrosse practice. It wasn't busy at 7 P.M. inside in fact we were the only customers that were eating inside the restaurant. Our food was good and hot and fresh. The staff was friendly and polite. My son rang the bell on the way out to let them know that we had good service!

Food was delicious. Went for the new Brisket dip and love it. Even though we spent $30 after using coupons, I would have given 5 stars. BUT we got home and missing items. Called store and lady said no problem come get them and you don't have to pay for them..hmmm , actually I already paid for them . Went back within 15 minutes, waited a few minutes and got our sandwiches. Manager looked over at us a couple times but never came to apologize. Maybe a free drink or cookie for having to come back out in the snow to get our food? Oh well. Worst part of whole experience? Asked 3x for sauce. She assurred us it was in the bag. Stupid me for trusting ...not in bag. I walked back up to drive thru window , asked for sauce again, she states Its in the bag I snapped this time and said It is not in the bag ....she grabbed a handful, threw them in my bag and said here you go. We eat at Arbys rarely due to higher prices, but pretty sure won't bother going back at all now.