Pizza Hut

This is a cheese pizza. No meat. It was delivered to me with burnt cheese. I was so hungry I ended up eating what I could. But this is unacceptable. Then when I tried calling the restaurant, it just rang and rang. It was open but, no one picked up. I contacted corporate and they told me I should drive there and show them... Well that kinda defeats why I got it delivered. So I'm upset that I spent $25 and didn't get what every customer should expect by a company like Pizza Hut.

The reasoning as to why I did not "strongly agree" to my likelyhood recommending this store is because of the poor service of the lady I spoke to on the other end of the line when I called in and kindly reported a problem I had experienced with my order. I told her I received two sauces I did not pay for, as well as was missing one sauce I did pay for. Instead of simply telling me she would have the issue fixed and send someone over right away, she was extremely unclear and I was then put on hold. I called in a second time in attempts to explain this issue, and she stated she understood what I had said initially, and would send someone over. I was then out on hold a second time. I'm not sure why she didn't just hang the phone up. Very misleading and unclear behavior. The fact I did not receive the sauce was the least of my worries. The delivery driver was more than kind, as he arrived within the next 20 minutes or so with a handful of sauces, and was very apologetic about the small issue. The true issue lied in the lack of communication when I called in to report the smaller issue.