Grandy's

Too close to the action. Overall, the service, cleanliness, and food quality was terrific. I could nitpick, the rolls were not of the same high quality of the original Grandy's which were made from scratch every day. Bob Evan's rolls are certainly superior. The chicken was fantastic. Some issues with the breading being heavy but the flavor was outstanding. Hot food was really hot and fresh cold food cold. All in all, I would drive 70 miles again.

Changed the batter on the chicken, no taste, no flavor and management keeps employees upset. I've been going there 2 times a week since they opened. But recently I go maybe once a month. Keep the employees happy they will work happy. I was the manager of restaurant simulator to Denny's. I know what I'm talking about.

Where else could I go and get enough fried chicken, rolls (ah those soft rolls), sides for 8 people and an impromptu house warming party? Most of the chicken was juicy, a few pieces, mostly wings, look like they spent to much time under the warmer. From what I understand from those who know, a change in management has improved the food quality. All in all, a good meal was had by all.

I ordered and waited 10 minutes, which is understandable due to them putting down nuggets. Sadly upon receiving my order I realized they forgot my Coke and I didn't receive any utensils or napkins, I was also missing the extra roll I'd ordered. Upon reviewing the receipt I was charged for everything missing. So here I am at a gas station grabbing the items that I need before heading into work. I didn't have time to return to fix the mistake. Having former management experience with Long John Silver's, another restaurant within the same franchise, and knowing Bob Ruckriegels expectations for customer service I'm truly disappointed and their customer service. That man set me up for success, I later became an officer, and I carried the skills he taught me within my first job on too many other career paths. It's unfortunate those same skills aren't valued within this restaurant.