Ruby Tuesday

The table wasn't clean. First order of sweet tea wasn't sweet. No silverware and when we did receive it the knife was dirty. We waited 45 minutes for our meal...was told there was only one cook and they had received a large order. When our food arrived, the zucchini was oily and burnt, the chicken was dry, and the rice was just gross. It was like it had been cooked, forgot about, and then reheated or something. Asked for the manager, they were helping the cook. Very disappointed, but hope it gets better.

This was the worst dining experience I’ve ever had in my life. I’ve had MRE’s that were more tasty than what was served at that location. It makes sense why door dash and other food ordering services use a different name so that people would actually order from this place. If I could give this 0 stars I would. For there being not too many customers in the place at the time, you would think the service would be great, it wasn’t. I get it, restaurants don’t want to pay a living wage so people don’t want to work. For the people that work there, you can tell there’s no pride in their work and you can taste that in the bad quality food and poor customer service. After being seated and the first section of drinks arrived, they told us they made a mistake and that someone reserved this table for a birthday party. Ok cool I get it, mistakes happen, they told us we didn’t have to move but we moved anyway since we understand people make mistakes. Issues: See photo but I ordered mozzarella sticks and for the life of me I couldn’t figure out, if they were from one bag why are they 3 different textures? Ordered two steaks medium rare. One was blue, one was medium. I could keep going but whoever is the franchisee needs to do better. This was horrible.

This Ruby Tuesdays has not had the best service. Our last visit, we waited 35 min for no one to even come to the table. After my sister asked would someone come then they apologized. Yet still for another almost 10 min had to watch everyone be served without having a first visit to our table. We left! Then this weekend we made an order. After ordering online a family member wanted a side of broccoli. They put it in fold in baggie and threw it in a plastic bag. When asked about it, was told they didn’t want to WASTE a container! Very disappointing. This is only two stories of our family’s experience!

My husband and I ate here today before heading into work. Unfortunately service was not up to par and food was poor quality. While I was at the salad bar a gentleman came from kitchen cursing and upset because someone wasn't doing their job in the back (random I know, but he was pretty loud and I had my four year old was with me, and I don't use those words, the bar tender was considerate though and asked him to please watch his language, but he continued) The food though is what did it for me, very poor quality. My husband ordered Philly cheese steak, with potato tots, and I ordered the chicken quesadilla, both of us also had salad bar added on. Let's just say we weren't happy, salad bar usually looks decent but today it was messy, slimy cucumbers, dressings mixed up with other dressing, spillage from other veggies and food on floor, just a mess. Unfortunately my husband ate half of his food, and just couldn't finish it, tasted horrible and now, few hours later he is vomiting and stomach cramps. I also was not happy with my food, and couldn't finish it. So here we are $50.00 later (our two babies had two kids meals, they were "okay") I get things are expensive this day and time but $3.09 for a coke was little crazy. Yeahhhh I most likely will not return and dreadfully regret eating there, just $50.00 gone to waste, and now my husband is sick with possible food poisoning. Lesson learned!

Updated this review. Still good food and service. The staff know their jobs and do them well. Recommend this place over the simar restaurant that might have an apple or a bee in it's logo. The drinks here look like the picture and are more tasty. One year ago:The service and the food quality were both on point tonight. Our server was quick with refills. The salad bar was fresh and safety precautions were in place.

Terrible service. It began when we walked in the door. They were extremely slow.... we waited for about 15 minutes for anyone to acknowledge us. Then once they did, the waitress took us to a table... never apologizing for the wait, nor asking us if we would like a table or a booth. Then she just threw the menus on the table and left. At that point we decided to take our business elsewhere. The service at Ruby Tuesday has gone down... I suggest you spend your money elsewhere.