Starbucks

Been coming to this location for a min. Love the staffs. Everyone always friendly. Today I decided to try the ( red velvet loaf ) which was delicious something different for me. I usually always get a Venti White Mocha Chocolate with extra shot but today I got an tall. This hit the spot. Great way to start out the morning. I recommend this location 🥰

So disappointed. This is the second time ordering a Tea and coffee. Plain tea, dark roast with 2 shots. Nothing special. My coffee took 10 minutes longer, no cold foam, no communication, no sweetener, not sure if the 2 shots made it in either. This use to be my favorite place, that is why I gave 3 stars. Hoping it gets good again.

My wife and daughter were in tonight. They ordered a mango dragon fruit lemonade, strawberry lemonade, caramel frappuccino and a coffee frappuccino made with coconut milk. They were out of strawberries so they asked for another dragon fruit lemonade. When they got to the window there were only 2 drinks. My family apologized for the mistake and asked for the other 2 drinks. Annie Gomez, the employee implied they were trying to get something for free, became rude and arrogant. My wife goes to that Starbucks everyday. No one has ever acted that way. The coffee was still wrong, they made iced coffee instead of frappuccino. Annie Gomez brought my 15 year old daughter to tears. I called the store to discuss the situation, spoke with Lillian. She was not prepared for such a situation. She just wanted to get me off the phone. She offered a free drink, which I refused. She said, “I will talk to her about being nicer to people”. Wow. I guess we know why Dos is doing so well.