Kfc

I always have problems with my order. Either items are placed in the wrong container or what was ordered was substituted for what was ordered with out explanation. When I arrived home I was very angry as I paid for one thing and received a lesser value item. I believe in each instance the staff is not paying attention to the monitor and the asset. Manager and the manager isn't paying attention to the staff preparing orders or they are willing accepting this behavior because of profits. This is a good way of driving customers away. I know I have to check my orders before I leave to get it right. I shouldn't have to do that. Nor any other customer. Bad service is never acceptable. The management team needs to tighten up their vision of employees and their preparation of customer orders.

Came here for a #6 combo meal tonight, just now. They had run out of original chicken at this point so the cashier asked if it was ok to make it crispy. Shoot hell yeah my guy. I don't get people who throw fits. I wanted to recognize the cashier though. William was so sweet and funny. He had us smiling the entire 5 minutes we had with him. Best energy at this drive thru ever. As long as William is there I will continue coming back.

Horrible experience! I was here two weeks ago and bought beyond chicken nuggets and was very happy with the meal. I placed an order online today for the same item and paid $13. I got to the store and they told me they’re no longer selling beyond meat. The manager, would not give me a cash refund. He told me I had to call corporate to get my money back because it was an online order. Well I called corporate and sat on hold for 10 minutes and nobody picked up.Horrible experience! Any other manager would’ve given the cash back and apologized profusely