Boston Pizza

Ordered take out today for two. Went to pick it up and started to eat. Not impressed the food did not look like what I ordered. I ordered the gluten free Chicken sandwich the photo showed a sub bun but I was given a hamburger bun. I asked for my side to be seasonal vegetables and I just got broccoli. Both meals had bacon and it was still raw, the lettuce had gone bad. Not impressed and won’t be going back.

My receipt with the survey code blew away in the wind, so here's a five star review to commend the tall bearded guy who served my father and I at around 5:30 pm yesterday (Friday the 22) on the restaurant side. Great service, vibed with my elderly father who is notoriously hard to vibe with. Dad was pleased with his steak dinner. The Herbivore pizza was perfectly fine, bottomless seltzer was very nice. You can take your drunk AND sober friends here because there are options!

Will not be returning to this location. Went with the family to take advantage of the Kids Eat Free promotion. It was in fact our first time sitting down in a restaurant all together. When we arrived, we were seated promptly, however there was a very long wait before someone came to take our drink order. When the server came, she was very good with our kids, and was quite friendly and patient with them. We ordered the bandera bread to start. A bit slow being brought out, and when it did there was still paper stuck to the bottom of it that we had to peel off. We chalked this mistake up to a simple kitchen error, so we didn't bother mentioning it to the server. We were also missing a plate, meaning one of us had to use the communal plate as their own. The bread itself was good and was we expected. The one kid got a bugs n' cheese (mac n cheese) with fries. While he didn't like the mac n cheese (I tried it and it was fine, he just didn't want it as kids do sometimes.) he really liked the fries. Unfortunately, there was no ketchup at our table so we had to grab one from another table ourselves. My wife and I ordered the Royal Hawaiian with no red onions. When the pizza came to the table, we discovered that they put red onion on it, May not seem like a big deal, but frankly, we find onion on pizza disgusting. Server was apologetic and had the kitchen remake the pizza. Unfortunately by the time we received it, we had been there for 2 hours and it was one of the child had fallen asleep, so we had to take the pizza to go. (Which was quite good when we finally did eat it.) While we were waiting for the remade pizza, there was a period of 20 minutes where we had empty drinks and our attempts to flag our server down were unsuccessful. Ultimately, we ended up getting the refills by ourselves. When we received the bill, we noticed that despite all of the mistakes, we were charged full price for the order. Perhaps since the kids meal was free, they couldn't comp anything, but it's a weird feeling to go to a sit down restaurant for a family experience, and not be able to eat the dinner we ordered. I would have rather been given options. Not a great experience. Do not recommend.

The food was really good as it is in most BPs but the service was slow and inattentive. The hostess tried to point out our table to us rather than take us there (when you have an elderly parent, that doesn’t go over well). We waited over 10 minutes for a server to appear, and that was after we told the hostess we were still waiting.