Panera Bread

I’m a big Panera fan but won’t frequent this location again. Manager indicated it was an issue to order 24 cookies (no preference specified) without advanced notice. Not sure why it’s an issue being that every order is offered to add cookie, 50+ up front on the counter, and you can also order through door dash. Next time when in a pinch will def take business to local shops instead since it seemed like a hardship. Upon pickup manager wanted to indicate that they’re in a dinner rush and she had to bake them but 5 staff members standing there chatting with her. Was there 10 min later and can verify they’re not hot (didn’t ask for them to be so why lie)Not a great customer experience…

This is honestly just very sad. It looks like they rushed to make my sandwich. Does this look appetizing to you? How am I supposed to eat this? It’s covered in mayo. I am very disappointed. I have been a loyal customer to Panera and never has this happened to me before. This is NOT what I paid for. I paid to eat this and this is how it comes out? No unexceptable

I paid nearly $6 bucks for this [small] salad (paid little over $5), and my salad is not even filled to the half way line?!?! I mean, I get it's Pernera Bread, but I can't even get what I paid for? I am really not happy. Before I picked up my order, I was hearing complaints from customers and now I understand.

Nice to core but always getting my order wrong and waiting in line too long it's not good for me. Called the manager because brownie had a piece of walnut shell which cut my gum told them about it and they said they don't have walnuts in there then why did both my husband and I have it in there then?