Subway

This is the ONLY Subway in all of New London Country that has not let me down. Staff is ALWAYS friendly (unlike the Colman ST location in New London - that guy is always unhappy). Sandwiches are always made well (unlike almost every other location). I am always in and out in a reasonable amount of time (unlike almost every other location). Best of all the management seems to have a good handle on the self help aspects of their customer service. I can rely on the phone app to make orders, and Communicate with the store if I have to. I consistently have trouble placing orders with other locations, and on top of that the Bridge Street location has a phone number that doesn't work. How am I supposed to contact them about my recent order? I rarely go anywhere else but when I do, there is a problem. Moral of the story? Reward excellence, go to the Groton RT.12 Subway instead. They are not the closest to me, but worth the extra few minutes to make sure I don't end up frustrated.