K&w Cafeteria

I love the comfort foods available at comfortable prices. I had country steak, mashed potatoes, broccoli, a garden salad and a piece of pecan pie and a roll. My son had the fried white fish w/tartar sauce, turnip greens, Mac & cheese, a roll and a piece of French Silk pie. It was all hot and delicious. We sat in the dining room. The staff were all very pleasant and helpful.

I felt as if the food was a little more expensive than other similar restaurants. The presentation was beautiful as it looked delicious but did not taste as well as I had imagined. Others in my group felt the same. The staff were a little abrupt, maybe they were just busy or short staffed since this is a common theme for us all during a pandemic. I did note that this was my first time at this particular location and had some questions & confusion regarding the flow & area to pick up the food but they just brushed me off leaving me to ask 2 different people the same question regarding my pick up. One staff member on the tray line seemed a little argumentative but when I asked about her day, she changed her attitude & tone. Maybe it was just a moment but we got through it & all ended well. Others on the tray line were cheerful. My dissatisfaction is that the okra was soft and soggy. The BBQ chicken was dry & bland. I asked for extra gravy on my potatoes but she just kept it moving. I asked twice & she seemed bothered that I asked again. Nobody was really satisfied with our food so we just paid & told the staff to have a great day. The jello was delicious! Honestly, I went for the chicken livers but they were soft, oven baked. I asked if they had a crunchier version even though they were oven baked but they don’t do special orders or at least that is what I was told.

I love K&W and I live out of town so I don’t always get the opportunity to eat at one of my favorite childhood spots. However, my experience with them today has been horrible. Unfortunately, I’m in town today because my mom is having surgery. It was kind of agreed upon that this would be her post surgery meal as everyone in our family loves K&W. I went to pick our meals up and I was met with the worst attitude from the lady that was working the to go counter. Everything was cause for an attitude. There was a wait on the beef livers and she was like “you’re going to have to wait.” I said that’s okay. And waited while they prepared the food. Then she wasn’t able to accommodate everything that was included in the second meal and I asked if it would be okay for me to check in with my sister and she said “seriously?” I was like yes, I’ve already been waiting here 20 minutes I want to make sure I get her order correct and see what she’d like as a replacement. Then when I asked for barbecue sauce for chicken strips she rolled her eyes and handed me a single container of barbecue sauce that was COVERED in barbecue sauce. I asked if I could get another and she completely ignored me. I walked away with no barbecue sauce, no utensils for three meals, and a sour taste in my mouth from her attitude before even having the opportunity to eat my meal. It’s safe to say I’m never coming back to this k&w again especially when there are so many other options in the area that I know would provide better customer service.

Great place for a home cooked meal. The food could use a little more seasoning to give it that extra burst of flavor. During lunch I was surprised at how quickly the lines moved. I must admit they give you a generous amount. The place was clean and service ok. It could be better. Overall I paid about 25 bucks for 2 meals that I couldn't finish eating. No room for dessert. Dine in or take out, you won't be disappointed. Not bad at all for the price.

This place continues to score low with me because not only are the food items mediocre 😐 but the female dining room attendant had a bad attitude on 07/02/22 around 5:30 pm Saturday 😑. Also l noticed a very nasty bathroom (l mean toilet tissue all over the floor and sink and hanging off the toilet with water all over the sink and floor). 😝

Very nice place! I especially love the long hallway one must travel to get to the line to order. Such a neat design! Staff were very friendly and attentive. This was my first time at this particular K&W. Much larger than the one I typically frequent. The food was good, my only complaint was the mashed potatoes. Tasted more like instant potatoes rather than homemade style. But that's not a biggy, just a personal taste. lol Anyways, they had nice array of southern cuisine.

The quality, taste and appearance of the food continues to decline while prices increase. The stuffing isn't cooked thoroughly; merely formed and held together with a scoop and and covered with slices of dry deli turkey drizzled with gravy. Dried out and burnt food remains on the line throughout the day. The chicken ranch casserole contains chopped chicken fingers as a shortcut instead of baked chicken.