Denton House

RMS Gosforth we’re fantastic during our house purchase that completed in September. Our purchase took a while to go through (Due to other issues that arose out of control) but Rook Matthew Sayer were brilliant in keeping us updated with the vendor. Special thanks to Eve & Natalie who helped us throughout the purchase and are a real asset to RMS.

An outstanding service from start to finish! Many thanks to Jack for helping me find my dream home & for being so professional and friendly - nothing seemed too much trouble as he was always happy to help. Turnaround time from viewing to picking up keys was impressive thanks to their quick action & helping me along the process.

I can only echo others positive reviews of the Gosforth branch as I appreciate that they were working intially on the part of the seller, but as the buyer I was impressed how they acted fairly for both parties to reach an agreement both parties were happy to accept. Throughout the process there was an open and frequent communication with regular updates and were more than happy to discuss further questions and queries both quickly and with clarity . I would therefore have no hesitation in recommending them to others looking at house moving/selling.

RMS have been fantastic throughout the process of buying my current house. RMS helped me significantly during the initial negotiations to help me secure the property and also acting as a reliable intermediary between both mine and the sellers solicitors. I had a great amount of trust and confidence with RMS throughout the entire process - they often offered support with communication to help speed up the buying the process and ensure the transaction went as smoothly as possible. Additionally, since moving into the property RMS have offered expert advice on how to increase the market value of the property. 5* all around

We recently purchased our first home and the team at Rook Matthews Sayer Gosforth could not have been more helpful throughout. In particular, Sian, Laura and our mortgage advisor Jon were all excellent and did everything possible to make sure everything went smoothly. Highly recommended and would definitely use their services again.

We were really worried about moving during the pandemic, but thanks to the very friendly, professional staff whom we dealt with at Rook Matthews Sayer the process was unbelievably hassle free. We firstly dealt with Adele Eagleton of the Lettings Team who gave us a fantastic, Covid secure, viewing of the property and answered any questions that we had with no problem. Once we had decided on the property we wanted Adele did all of her behind the scenes work and passed us on to Summer Glen, the Assistant Lettings Manager who guided us through the normally arduous paperwork required to complete the letting. Amazingly because of the brilliant Apps utilised by RMS there was no need to trail into the branch to fill in forms and thereby reduced the Covid risk by 100%. We are so please and would like to say a massive thank you to both Adele and Summer.

We have just sold our Father's home through Rook Matthews Sayer and from valuation through to completion their service has been brilliant. We dealt mostly with Laura who was an excellent communicator, highly responsive and very easy to talk to. We can't recommend them highly enough. Many thanks for all your help.