Dunkin'

This location is terrible. Not even worth 1 star. This morning I went to their drive-thru during normal business hours but nobody says anything through the monitor. So pull up to the window and the lady is at the counter with her back facing the window so I beeped my horn (just tapped it trying not to be rude) to get her attention. She turns, looks at me, and shakes her head “no.” I couldn’t believe my eyes so I just looked as her as she continued to shake her head “no” as if she were mad that I was there. She didn’t come up to the window and greet me like a normal person would have. I would have understood if she was running behind. I actually had another bad experience with the same lady in which I found out her name is Melissa bc I asked her so that I could make a note of it. It’s almost as if she doesn’t want to be there first thing in the morning. Needless to say I will not be returning and they have lost a good customer.

Continues to mess up order after order. I was in a rush and went my mistake should have stuck with wawa. Order tea and coffee get two coffee and no cream or sugar like I ordered. Tried calling to resolve no answer don’t have time to drive back atm so just won’t go back. At their prices think they could get orders right

Terrible , terrible experience. My husband and I have given this location multiple chances. But, this week was OUR last week. You have to repeat your order multiple times before they can actually get it right . Customer service is EVERYTHING , they can treat me right but if I see them treating someone else wrong it’s the same thing! Sadly? You’d think that since it is not your business , you’d give a good impression. Wednesday 12/15 I went to this location, I placed my order and drove up to the window. When arriving to the window, I felt very uncomfortable bc I had to give my order three times and felt like they’d get it wrong STILL. As I waited, a lady exits her car, and comes up to the window stating she did not want to hold the line up but she requested butter on her bagel and not cream cheese she was allergic to cream cheese and she told them that multiple times . The Caucasian women there looks extremely under the influence and VERY disrespectful especially the short chubby one that looks like a penguin. She started mumbling under her breath and cursing , when I heard that I than pulled off ( at that point the woman was arguing from the window) . I will never return to this location again. MANAGEMENT should really re evaluate these workers they bring into this location .

One of the girls has a major attitude problem and as always with a Dunkin’ Donuts, they can never get your order right.. I went here the other day and ordered a caramel iced latte with oat milk and there was so many coffee grounds that I could see swirling around, not to mention the amount at the bottom of the cup.