Panera Bread
1402 South Main Chapel Way, 21054 - Gambrills
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Teléfono:
+1 410-721-9041
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Dirección:
1402 South Main Chapel Way, Gambrills
📷 Fotos (11+)
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reseñas de Google
The Panera in Gambrills has dropped the ball too many times now that I am obligated to write this review. From missing a whole meal within an order, incorrect items(no bacon on sandwich when ordered), and now poor quality ingredient(see avocado in pictures). For all your customers please get it together with the quality & consistency of orders. At this point, I will not be ordering from this location until I hear that things have improved. I gave two stars since it's hit or miss with them, like 2 out 5 orders are done well and as expected. Note: the issues have been experienced while ordering rapid pickup order & delivery only.
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Order green goddess salad which has no onion no avocado and I asked for dressing. I didn’t realize the salad was missing components until getting home. The smoothie person wiped her bare nose with her hands I asked her to glove them while making my smoothing and the manager came over and gave them all cash while they were handling food. Horrible
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This morning, this Panera bread went out of their way to ensure I had fresh and delicious breakfast! I placed an order for curbside pickup at 7am (but life) an so couldn’t get their until 9:30 :(. They made me a fresh sandwich and smoothie. The gentleman that brought the items out was so warm and friendly. Wow. Thank you for the above and beyond customer service! I will be back
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5/14/22
Went in to order a bagel with cream cheese. No issues or complaints with how the quality of service or food was. There was a long line of people waiting for their food. There are a few tables outside for dinning and they offer mobile order pickup. The parking is located behind the location of the restaurant and there is a sidewalk that is wheelchair accessible. Nothing stuck out to me that was above and beyond about this Panera; just your average on the go snack/meal option. My experience is that if you’re not there prior to 10:00 am, they are sold out of most pastries, but you can check the availability in the mobile app.
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Great dining place to eat. Place wasn't that crowded. It was clean, somebody cleaning the table as soon as somebody leaves. Food was delicious as usual. I ordered pick 2 with half tuna sandwich and Fuji apple chicken salad with a drink and my husband ordered also pick 2 with half sandwich of chicken avocado melt and cream of chicken with wild rice and water. We added a cookie for $1.05 instead of $2.95, which is a bonus if you order a meal with a drink. My salad and his soup came with a bread. It was a good portion so I had to pack my sandwich for to go. All of these for $25.05. You can refill the drink as much as you want with so many choices. My favori/e is Greentea with passion fruit and papaya. No wonder a lot of people hang out with their computers. You eat, relax and drink.
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Everything about this location is sloppy. The staff. The food. The dining room. Besides the obvious health code violations (imagine 75% of the staff looks like Troy Polamalu without a hairnet), they put a fraction of the cheese on their flatbread pizzas compared to other stores. If I'm paying $10 for a pizza the size of a tissue box, I should not be able to see 50% of the crust. I tried to get them to put a normal amount of cheese on once and they charged me for it! It still wasn't enough. Plus, service is usually slow. Save yourself the headache and go to the store in Laurel instead (rt. 198). The rats in the drive-thru are huge, but they make the best flatbreads in the area, hands down!
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A great Panera location! The thing you really want to know - are there outlets here so you can work? Yes there are! I've seen at least 3 or 4 locations where you can plug in. 🔌 Service is always quick, lines are never too long. Food is regular Panera quality food. They will come clean your table too eventually if you're working there for a while. See you there!
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Went to the Panera next to Post office in I believe is odenton, not jesdip. Only customer at counter, no cashier to take my order, waited 3-4 minutes the went back to food pickup area where there was about 5 people, told them I had been up front for 3-4 minutes and no one waited on me. Told cashier walking around and would be up front soon. Went back to counter and waited another 3-4 minutes. Went back to food pickup area and told them that I give up...and left. Never had bad service or been treated with neglect at a Panera before. No one there seemed concerned.
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