La Madeleine

This place was fantastic for breakfast. I loved the rustic European decor with the tile floors and wood accents. It was our first time there and all the employees were great in making sure we got our order the way we wanted. The cinnamon roll French Toast and avocado toast were so delicious that we got some Madeleines and croissants to go for later. The dining areas were nice and cozy and there was a lit fireplace in the main room. If I lived in Frisco I wod definitely be a regular here to dine in and get bread/pastries/cakes to go.

I had the French Country Breakfast. It was good and the small tomato slices were especially nice. I ordered a cappuccino that came out to the table at a separate time, they gave me a wooden spoon with a number so someone knew where to bring the food. I wasn't exactly clear how or where to place the order when I walked in, but after I asked someone they helped me. The food they brought to the table was missing an item that was listed in the menu but when I went back up and asked she fixed the situation quickly. It's a very warm and cozy atmosphere. The total for the coffee and breakfast was just under $15. I purchased a delightful pastry for later today at a separate counter for about $3.50.

Edit: Returning recently, something really turned around here. The staff was 1000% better. The food was much faster and all great temp. Portions were improved, everything was tastey. Will be back to see if this improvement stays. Original review A huge disappointment from what used to be a great restaurant. After multiple visits to this location recently, I just can't see returning or recommending this place. The staff always seems to be in absolute chaos. Portions have shrunk to where you're lucky if they give you 3/4th of the cup for soups. The sandwich I got had 2 razor thin pieces of ham, that's it, and by the time it came out my thimble of soup was already cold. The tiny bit of flavor i could get was really great, and the bakery products are still worth take out but as a restaurant, Im really disappointed.

Update 6/30/2022: returned for lunch today and the food was outstanding. In addition I want to specifically highlight the manager Greg, who made us feel especially welcome. Greg’s attentive and welcoming demeanor are reflected in the quality of this establishment. 6/24/2022: This is our first time to this location. Conveniently located near Stonebriar Mall and IKEA, this location offers a very large area for eating and a very friendly staff. The food was prepared to perfection and we thoroughly enjoyed our lunch. We will be coming back frequently in the future.

Wow. An unsanitary embarrassment. We went on a Sunday at lunchtime and knew something was up when the managers were behind the counter trying to figure out orders. We proceeded to order only to have our order messed up twice. While waiting to pay the poor overworked cashier left mid transaction to attend to several other customers. They had no coffee, no bread, no silverware, and when we went to sit down we found these unholy messes all around the restaurant. Piles of dirty dishes that remained the entire 35+ minutes we were here. On the positive side my salad was fresh and tasty, and my partners sandwich was hot although it did take a while to come out. Get it together La Madeline Frisco. This is borderline needing to call in the health department to shut you down.

Literally the worst customer service I've ever received in my adult life. I've loved and been a loyal la Madeline customer for over 10 years. I ordered a chicken pesto pasta after having been on my feet for 10 hours. I get home and these guys had put shrimp pasta for me. Not chicken. I don't eat shrimp. I call their restaurant about it and their solution is for me to drive back to their store to give me a gift card. 11 pm at night, I have nothing to eat and your solution is I leave my house to come and get a gift card that is equivalent to the price that I paid for the meal? Where is the consideration for the huge inconvenience you have caused me as a customer? And they said a manager would call.me.back. No one ever called me back. Worst la Madeline experience EVER.