Applebee's

We were there for 1hr and 45 minutes and I never got to eat my steak! Our waiter was great and tried hard but the cook staff clearly did not know how to cook a steak!! They were under-staffed but the dining area was nearly empty. A lot of to go orders were flying out the door so hopefully their food was better.

Friendly and very efficient staff in the bar area where we always sit. The food is almost always prepared/cooked deliciously. I can honestly say there is only one time when my companion's chicken & shrimp dish was totally covered in way too much seasoning that he could not eat it. We get that meal quite often and it only happened once We just put it in a box and took it home where he scraped everything off off it. We didn't say anything that time but we will specify next time to go easy on the seasonings. Pretty much everyone and anyone who has waited on us in the bar area has been exceptional, even when super busy. We love this location near Maysville Rd the best but also really like the north Lima Rd location. Thank you and keep it up!! You're obviously doing something right during this challenging time.

This was by far the worst experience I’ve had at ANY Applebee’s. I would dine in with caution unless you’re only taking you kids for chicken fingers or sitting at the bar for Margarita’s. Needless to say the overall experience was ruined by the lack of kitchen expertise and operations. Arriving at 6:30 our party wasn’t seated for about an hour. Which had me baffled because there was only a few tables being occupied. After being seating our Waiter quickly got to our drink orders and after taking our food order we were left to wait for another hour and a half. The orders didn’t take any real skill or wizardry but the kitchen staff managed to mess up everything except…you guessed it…the chicken fingers and margaritas. Sadly, when our food finally arrived plates were cold, dry, bland or just distasteful and I’m being kind. Not once did the manager come to juggle or do anything to entertain us and keep our spirits up, he didn’t provide an apology or out of the book of hospitality 101 do a simple check of our table. The one star is for our waiter who was great and did the best he could under the circumstances. I might add several tables around us were complaining as well. Read the reviews!!! Zero stars would not recommend!

Dirty location, crumbs on the tables and trash the floor. Great service, but the food remains mediocre. We did the 2 for $30, which used to be the 2 for $25... Inflation has been bad but I don't think that justified a 17% price hike. I had the bourbon street chicken and shrimp. It was flooded with oil, far more than needed to cook it, but the chicken was still on the edge of undercooked. Lots of big mushrooms and plenty of onions, which were nice. The potatoes were two scoops and bland, not improved by swimming in the excess oil in the skillet. My partner had a 6 oz sirloin, medium well, which was cooked correctly but looked a little shrunken. She very much enjoyed the broccoli. The mixed food results, combined with the cleanliness, makes it difficult to recommend, despite the service.

Worst visit I ever had. The mozzarella sticks were still cold in the middle. When we call our waitress over there to take the Mozzarella sticks back she rolled her eyes. They forgot a order of boneless wings. The table that was seated after us received their meal before us. It took 35 minutes for our meal to come out because our waitress was sitting at the bar talking to other staff members. After all the issues that were having we asked a Waiter to speak to the manager the manager 15 minutes later we were told that he he was busy he never came out. Needless to say we will probably never go back. Customer service was very poor this time we got more service from another waiter than our own waitress

We have given this location a try twice in the last 2 months and I will never go back there again. Last time we were there we waited over 2 hours for our food. We thought maybe it was a fluke. Tonight we waited an hour and a half and I didn't even get my whole meal. It was cold and did not taste right. Our waitress could not fine the 2 managers on staff. The glass between the booths was absolutely disgusting like it had not been cleaned in months and they even brought us a dirty plate. I wish I could say the waitress was overly pleasant and tried to make up for it but she didn't. Beyond disappointed and never returning!

Very disappointed, my wife and I stopped in for a quick late lunch before going shopping at Walmart around 2pm. We were waiting 5 min. before the Hostess even acknowledged us. Then there was a 15 to 20 min. wait even to sit in the bar. There didn’t seem to be that many customers. We waited a bit then two more couples came in and got the same greeting. My wife is diabetic and needs to eat so we left and went to Wendy’s.

Today we had the best Applebees experience we have ever had! Our server, Theresa, was amazing… so friendly and on top of things. She went above and beyond for us to make our little boy feel special for his birthday. Our food was cooked perfectly and was tasty. They were short staffed and things took a bit longer but the service and food outshined our wait! Thankful for a great experience today!