Ihop

I stopped here for a quick bite last night. Our waitress, Alexia was friendly, sweet and considerate. However, the dining room was too cool (ex: heat) and our foods were lukewarm. Maybe the next time I'll have a better experience. Kudos to her for her positive attitude and good etiquette though! 😊

Took my grandson out to eat only to sit for over an hour see three parties get served before us. I usually get good service but today not good at all very disappointed. Nope it's 4 tables all for a general manager and still waiting. No explanation really. Not one that made any sense. Miley need some general manager training if they were checking in tables they would have seen we still didn't have food.

We had a party of 4 for breakfast, 2 adults 2 kids. Our order was put in at 11:14am. At 11:45 we were told there's a "significant delay due to only having 3 cooks". We waited an hour and 20minutes for our food. At one point our waitress literally asked if we wanted to just pay for our drinks and leave. There was no sign in the door indicating a staffing issue and we were only told by our server after waiting 30minutes. Food did get to us hot thankfully. After asking for some sort of discount they only gave us -$4.00 off the bill.

While I love the food from IHOP, I'm giving this store a 1 star review. I just went and ordered meals to go to bring home to my wife and kids and ordered the chicken and pancakes for my wife. I got home and noticed there was no chicken so I paid 10 dollars for 2 pancakes. I called to let them know about this mistake., which let me say I understand we all make mistakes... however when I called and started explaining I was hung up on by an employee. This is terrible customer service and theft or fraudulent in dealings. Highly upset. This IHOP has lost a customer due to such negative behavior

Waited 15 minutes to be seated... while 3 employees walked by and dindt even acknowledge we were there. Service was horrible, food was cold and burnt when we finally got it an hour later. The waiter told us they were busy in the kitchen. Besides our table was only 2 other tables with people in the whole restaurant. Took most of the food to go to feed to my dog because was not even warm. Mashed potatoes were brown and hard. Spoke to management who came out in her jump suit like she just ran a marathon, and she did give us 50% off. Worst experience ever ! Get some workers who actually care about their customers and Maybe just maybe you would have customers!