Dunkin'

I have stopped here several times recently on my bicycle as it is convenient to the bike path. I was very disappointed this visit to be charged for ice water. I made a purchase of a large drink for 4.69 and then asked for ice water to fill my bottles. Please give your staff enough discretion to give ice water with a purchase. By the way twice I have had the smoked bacon sandwich and coffee. I highly recommend the sandwich - it is great!

IF I COULD LEAVE NO STARS I WOULD! I WENT SUNDAY JUNE 29 AROUND ALMOST 5 PM THE ODER TAKER HAS THE WORST CUSTOMER SERVICE WHEN YOU GET TO THE SPEAKER AND BEGIN UR ORDER REPEATING “WHAT ELSE” INSTEAD OF WOULD THAT COMPLETE YOUR ORDER SHE SEEMED BOTHERED, NO THANK YOU NOR ANY TYPE OF FRIENDLY WELCOMING INSTEAD A “THATS IT DRIVE UP” RESPOND I MANAGED A DUNKIN FOR 6 YEARS A WHILE BACK AND I KNOW THAT IS UNACCEPTABLE CUSTOMER SERVICE YOU ARE SUPPOSED TO MAKE YOUR CUSTOMERS FEEL WELCOMED NOT RUSH THEM TO FINISH PLACING THEIR ORDER ON TOP OF THAT THE UGLY ATTITUDE YOU CARRY THIS IS NOT THE FIRST TIME I COME HERE I HAVE FAMILY THAT HAS ALSO BEEN TO THIS PLACE AND HAS BEEN TREATED POORLY AND HAVE THE SAE COMPLAIN DEFINITELY NEED TO HAVE THEIR EMPLOYEES RE-TRAINED AND HAVE THEM FIX THEIR ATTITUDE .