Baskin-robbins

Never did I ever think I would share a negative review about any business in Durango, CO. With that being said, our experience today at Baskin Robbins left us very upset. We were next in line to order with 3 or 4 other parties waiting as well. The young girl working overlooked us and went to the next person in line. I initially shrugged it off as an oversight and proceeded to wait patiently. This time, she DELIBERATELY overlooked us and, again, went to the next party which came in far later than we did. We moved up closer to the counter, myself and my 3 excited kids, and AGAIN, she moved onto the next customer, after looking at us directly but choosing not to acknowledge we were next, even though my 6 year old was ready to order. I NEVER ever ever throw the racism card out at anyone, but this felt like discrimination and we left very disappointed, and our 6 year old, in tears. Durango is better than this. Or, at least it used to be. We love Durango, but Baskin Robbins has lost our business.

We arrived at Baskin robins at 9:50. They close at 10. Got right up to the door and a guy on a bike got right in front of us and locked it. We asked him if they were closed since we were 10 minutes early. He said yep. They are counting money. The women inside were laughing at us. It is pretty bad service to laugh at people that support your jobs. I can now see why many of them are closing. I will definitely not come back.