Mcdonald's

I just left the drive thru. I know it's McDonald's, so I shouldn't expect much, but I'm pretty sure no one likes to spend any amount of money on poorly prepared food. We're only eating it because we're starving right now. You probably can't tell by the photos, but our fries are brown, old, stale, and burnt all at the same time. My cheeseburger has stale buns, and the cheese was not even fully melted on the burger. I haven't been to this location in years, but now I see why they have low ratings. Oh, well also ordered nuggets, and they didn't even ask what sauce we wanted, just assumed we wanted bbq and threw one in there.

Pro: it didn't take long to get my order. Con: I had to stand there for several minutes while more than one employee looked toward the counter but never came to help me. Most of them were talking and goofing off. Also, the manager tried to tell me that half a piece of bacon was all that came on the Bacon Quarter Pounder. She said it only came with 3 pieces and I actually asked her if she was joking. She did ask me if I wanted extra and had them put more on the burger for no cost, but I have never been to a McDonald's that doesn't give you at least a whole strip of bacon on your burger.

We visited this McDonald's about 11:15 pm. I was pleased to find the gentleman who took my order was awake, kind, and patient. I requested to make a change to the meals I ordered, he advised they couldn't do what I asked and offered another option. I really appreciated that because he could've simply told me no and moved on. The other interactions, payment and picking up order, were both equally pleasing. The food came out quickly and was hot and fresh.

I come from a home of discipline and obedience none more than the average single mother,hard working single mother parent of four can give and the rest is just common sense. Basically what I'm try to say is treat others as you would like to be treated!I will post her name when I get it,she is the American lady with the Rick and Morty sweater at the first drive thru window she is rude and has no Manners, I hope McDonald's change the face that receives it customer and speaks to them rudely. I will be contacting corporate and reporting her there as well as on Google Reviews I hope you don't go there just to prove a point that customer service is everything.or find another job where you don't interact with human life.

Don’t go here at night or after about noon. Always when I go here at night do I have a horrible experience. Tonight I went here for dinner waited in line forever just to get up to the speaker and waited….. said hello and was told to wait. She went to take my order it was dead silent. I was told to wait again… I waited by that speaker another 6 minutes before driving away. Do yourself a favor and if you want micky ds go to the one in Burleson.