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Reseñas de Google (8)
We had a great experience here! We came on a Friday night and there was about a 40 minute wait but it was worth it. The food was delicious and the cheesecake choices are amazing! Staff was friendly, great atmosphere. They have gluten free entrees and gluten free desserts. Also good vegetarian options.
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Google
The posted hours on Google are false. This location closes promptly at 7pm. How do I know? I waited in line in the drive thru for 20 minutes just to reach the ordering podium at 7pm to be greeted but a overly cheerful recording Of "We are currently closed, But come back during our regular hours, Thank you!" or something close to it. Thank you Arby's for wasting 20 minutes of my time and posting incorrect times.
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Google
Generally the food and service is decent to good. But today, 6/27/22 at around 6:15pm, I sat in the drive thru for 20 min and it didn't move. I don't know what happened, I was eventually able to back out.
Google
Everyone at this location should be fired. I live in Covington and have come here multiple times after work for dinner and have been told repeatedly the system is down, tonight a lady with attitude told me the same thing and said we close at 7pm and did not want to take my order and not sure when it will be fixed, I went to jack in the box. If you don't want to work get another job!! I love Arby's but the customer service lately is terrible!!...if Arby's keeps treating customers like this they will not be around much longer.
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Google
Food quality is OK. Thru the window I've had mulitple occasions where there were missing items ot stuff not made to order. Still, it's the closest Arby's to me and I when I am jonesing for a roast beef sandwich, I'll go back. Just be clear at the mic and ask the employee to repeat your order, then take a moment to check the bag when it's handed to you, even if the car behind you honks.
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Google
Hours of operation change weekly. For only having drive thru open, the wait time is ridiculous. Employees look and act miserable. Managers look defeated. Even being the only Arby's in Covington, this place is going to run itself out of business.
Google
I hardly get to eat here because of the 7pm closing time, but when I do I'm usually pleased but this time I ordered the buffalo chicken and the chicken was literally the size of a half dollar, not even worth putting on a sandwich. I paid for a buffo lettuce sandwich.
Google
The store in Covington has the friendliest staff. The sandwiches are really good, especially the fish which is not typically what one would think of when going to an Arby's.
Google
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