Cc's Coffee House

This is the worse location under this chain. First the drink was made incorrectly and then I even paid extra to have remade right and that was still wrong. Let me also mention, I think she also recycled my old drink that was passed back in the window which is against Food Safety Regulations to take food back into the establishment once it has been given to the customer. This location should just close. They are closed more than open anyway and that was before COVID so short staff is not the reason. I normally bypass this location and drive all the way to another location. Done with the location and will have to stay with Starbucks when in Covington, Louisiana. CCs should be careful who they let franchise so the franchisee does not ruin there brand!

I normally don't write reviews.....Today was my 1st time at CC's as Starbucks line was way too long for my timing this morning. The service was great, the greeter/order taker very energetic. I ordered a grande caramel macchiato, I noticed the cup was light when handed to me but didn't look as I wanting to drink the coffee once I got to work. Got to work and removed the top to warm it up for a few seconds and the cup was half way filled with product and the taste was way too strong for my liking. I had to add to it to get it to taste right. Y'al I paid close to $7.00 with a dollar tip. I don't pay that much at Starbucks for a Venti. Very disappointed.