Panera Bread

The experience at the Coronado Panera was great! The hostess was very pleasant and helpful. The item I ordered was delicious. I had the bbq, smoked chicken sandwich, and french onion soup. The only thing wrong with that meal was I wanted more. Portion was good, I just immensely enjoyed the food. I highly recommend this location and I will return.

Multiple bad experiences with curbside pickup. Stephen had a problem with us asking for a pastry instead of a drink we ordered that had run out. We asked for a cookie instead since we don’t drink any of the other drinks. Gave us a problem and said not possible when on other occasions if they make a small mistake they offer you a free pastry, so unsure why for this occasion it was an issue. Told us we needed to come inside the store in order to get a refund for the drink. Just a bunch of nonsense when you expect to place a curbside order and be in and out. Very inconvenient and problematic.

This restaurant gave our DoorDasher half the order and Dominque was unfriendly and short on the phone. We are here on vacation and don't have a way to get to the store to get the rest of our food and/or a refund. Dominque was not helpful and said, "ok" when we told her we would not be eating at Panera again. She very clearly was done helping customers and did not care about us.