China Shuttle

There was one extremely rude female working the front line. She got annoyed with me because I asked for a simple order that I have been getting from here for years with no problem. She snatched my plate around while making my food to the point that I had to walk away and refused to pay for my food! She spoke in another language in which I’m sure she said something disrespectful as well. I loved this place until I encountered her, and haven’t been back since!

I love this place! Its Cantonese style and everything is full of flavor, has a lot of salt and is stir fried so I have to limit my visits but its super yummy!! The staff is not real friendly but they aren't mean so it doesn't bother me besides they are just packaging food, not serving us at a table. Also, for those complaining about how they charge .25 for water...it's for the cup...containers, utensils and cups really affect food cost for little restaurants like this...

Overall, the food is great. The staff can sometimes have an attitude but I understand that they’re probably tired of working all day. Amazing broccoli chicken, and great prices. They aren’t too stingy with they’re ice and they have really cold and nice drinks. So glad I’ve went to this place for years.💕

Just wow. They are serving Linguine as Lo Mein, I asked the person behind the counter about it and she said no no no what is linguini. They then proceeded to be rude to me about the simple question. I decided to get rice instead and ordered the chicken. When they tried to run my card their card reader was not taking my card, there was plenty of money on the card and asked if they could try it manually. They refused to run the card manually so I opted to eat elsewhere. I walked next door to SoGo Express and ordered food and used my card no problem. I am not sure why they are trying to pass off linguini as Lo Mein nor do I understand what the point in being rude to me about was; however, I do not recommend this place due to the poor customer service and passing off pasta as Lo Mein. At least be honest?

This place has horrible customer service. I went once and the entire time I was ordering, the lady would not speak to me or even look in my direction. She literally stood looking past me as if there was something wrong with acknowledging me. The second time, there was a guy getting my food. I asked if he could give me all flats for the chicken (they give only 2 pieces of chicken and there were at least 6 flat pieces in the pan and 2 drumsticks). The lady immediately jumped in and told him not to do that and to give me a flat and a drumstick. I asked if she could since there are so many in the pan and she would not respond. She just stood there staring at me. I cashed out and told her that I think that was ridiculous that she did that (not even in a rude or loud way). I sat down with my family to eat. Later, much later, she sends over the guy with 2 flats and a drumstick on a plate. I didn't want to throw it away in front of them but there was no way I was going to eat that. I could only imagine what she'd probably done to them. With all of that being said, I will NEVER eat from there again. I will gladly take my business and money elsewhere.

I said good things about this place to my parents and brought them here today for lunch. But my mother can't have rice, and the only thing they would substitute was noodles. They would not substitute even a spring roll or a third portion of something else. So I had to eat my good words and take my business elsewhere because they obviously don't care about their customers. I won't ever eat at the China Shuttle again.

My mom and I went to eat here. I ordered teriyaki chicken with fried rice and an egg roll for $6.99. My mom got egg drop soup for $1.39 and an egg roll for $1.29. (I may be off a few cents on the soup and egg roll) when I got to the register my total was $17 and some change. When I asked how it could possibly be that high she immediately changed the price. Which lowered it to $10 something. Even after adding a small soda and water my bill was only $12.19. I got the feeling she was trying to cheat me on purpose. When I asked about the total she never batted an eye but immediately changed the price. After all that, the food was disgusting. The egg rolls were floppy and rubbery. The rice and chicken tasted as if they had been reheated and definitely not freshly cooked. The guy giving us the food had no gloves on but the woman running the register did. That’s a little backwards to me. I will never eat here again.

I went here yesterday and the lady made me wait 5mins -10mins in line i was the only customer but she made me wait until she finished cleaning/wiping down all her equipment not only did she re-use the same gloves to serve me my food!! I decided not to order because why are they reusing the same gloves to clean and serve food that’s just nasty i would not eat at this place !