Panera Bread

For the second time in a month, I was given an OLD fuji apple chicken salad with brown lettuce an nearly spoiled tomates when I went to the drive thru at Panera in Finneytown. I did not get a receipt either. I am disabled so going to the drive thru is more convenient for me at times. I should not have to accept less than fresh food just because it's sometimes difficult for me to go inside. Please do better.

Will never come to this location again, just spent 25 dollars, and I'm highly disappointed.. I ordered a smoothie got to the car before realizing it was in my hand, not had even been made. I ordered a cinnamon roll, the first one from pan and Im watching it fall apart. It doesn't look appetizing anymore. Then I paid for extra chicken on the new Asian crunch salad and honestly looks normal. And yes I dissected the salad before writing this review. My Apple is so small that a toddler can finish it... I didn't complains because honestly, it looked as if everyone was over it. But I'm over spending money and not getting the quality I am paying for. So I just decided to review...

Wordt customer service experience ever! The people I was with was laughed at after being upset by getting hit by something that was thrown my associate behind the counter at another associate. Management wouldnt come out to see us to discuss the situation either. Horrible service. Never eating Panera again. If I could give 0 stars I would.

Very disappointed with service and value. Asked about sizes of macaroni and staff had no idea and just said "cup and bowl". When your store is charging $5+ for a small and almost $10 for a bowl, you should be able to give some more clarity. Went through drive-thru and had to go inside for missing items. Panera is increasingly overpriced and not worth the money. Sad...it used to be a fun, quality treat that was worth every penny.