Mcdonald's

Before I order it always has good service, but this time I feel very bad.before the man will double check what order then give me my order. This time, the lady just give me my order and walked away, didn’t say nothing. And I feel the size it’s not right, so that my first time to check my order. I find that problem and talk to them and then wait my right order, when I arrive home, I feel the fries a little bit, I order large, but the fries just half? So I didn’t know what’s going on. Does the employee has bad mood or not satisfied with her boss . So do like that.

Well, I'm really tired of the restaurants that won't open the front end to their business and expect a tip???? I don't get it, less work and want more pay. Can't tell how clean or anything else if sitting in my car, with at least five to eight cars every time I pull up.Food was good, but let's open up the front ends by NOW!

It was worse than usually here. The burgers in the sandwiches were both salty and overdone even though they were supposed to be fresh. We waited in a parking spot for 17 minutes for one quarter pounder. We had ordered the buy one get one for a $1. We had a big Mac and the 1/4 lb then we had to go back because there were no fries.

Customer service is a disaster. I waited at the drive thru speaker for a few minutes with no response from customer service. I wasn’t sure if the drive-thru speaker was broken. I decided to move forward and place my order at the next window. Instead of taking responsibility for the drive-thru speaker issue and fixing the problem by taking my order, the drive-thru service rep gave me a bunch of excuses for the speaker issue and told me she couldn’t take my order and to drive back around. I was a bit surprised since 99% of the time, when I have had this issue before, my order is usually taken at the next drive-thru window. No big deal. I told the customer service rep that their customer service sucked. They told me they didn’t care, and that I shouldn’t come back lol Well I certainly WILL NOT be coming back ever again. Lord have mercy. I will be going to Chick-fil-A. This McDonald’s location needs to take a very long hard look at Chick-fil-A’s customer service model which is light years beyond anything this McDonald’s has to offer. I have worked in the restaurants/customer service business for over a decade. I know exactly what good customer service looks like and how it is done. This is absolutely not how it is done.