Grill'd

Grill’d is my fav burger shop in Melbourne. I tried all the beef burgers in the menu. My fav is Summer Sunset, I love the charred pineapple, juicy and tangy just well balanced the favors. And my second fav is Mighty Melbourne, love the fires egg with runny yolk, so delicious and of course the beetroot. As to side, my fav is the zucchini chips, but sometimes it’s too soggy! And very friendly and helpful staff every time. Go back again and again

Burgers were standard for Gill’d. Good location. Reasonable cleanliness. Most recently went there on a busy Friday night. Kitchen was pumping out the burgers for dine in, takeaway and Uber customers. After 30 minutes we enquired about our burgers and after some investigation they realised the order was lost. They were very apologetic and addressed the issue straight away. Good job mending relations with a disappointed customer. Will go again (but will keep the receipt in case order gets lost again on a busy night)

The last few times I’ve been here, I’ve been disappointed. Visited on the 7th December. Very lacking customer service, we felt unwelcome. We got the zucchini chips as well as regular chips and two burgers. The zucchini chips were so burned we didn’t eat them. My burger was also burned, very poorly presented and very lacking in flavour and major components.