Taco Bell

This Taco Bell is one mess up away from losing a life long customer, over the last month and a half I’ve received (the wrong sized cup 3x, no sauce after I’ve begged for it 2x, the wrong side order 2x). They say every time that they don’t have some things available, I’d find that more believable if it didn’t happen on multiple different occasions. And when brought up to whomstever is working the counter or drive through they lie and say they’ll compensate us with something extra and that something extra is never in the bag.

Well 1st I used the kiosk to order my food and I used cash so I we y to pay the gal and she took my money and gave my change. After that she proceeded to tell me they didn't have my blue slushy I ordered said we can give u the strawberry one instead. No I dont like that one she got kinda snotty and said well have to give u your money back, later same time my son hadn't been given his mango drink so he went up there to get it and she said to him to just go over there and get it. They didn't even have a mango drink at the fountain. So he didn't even get what he ordered either. Overall snotty attitude workers.

There was 3 employees and while we were there they spent most of their time setting in one of the workers vans whichbwas parked in the handicap spot and there were no signs of a handicap hanger or plate. I was NOT impressed with the workers! Wasnt there something they could have been cleaning as they were NOT busy!

In Carroll, IA for work related stay. Have been here for approx 3 weeks. Have eaten at this Taco Bell twice. On first occasion, was informed by cashier of items unavailable in Cheesy Gordita Carvings Box. Substitution was offered and made. Appreciated the staff and kindness. Decided I would return before I leave town. On second visit, 3 days later, same order was made. Nothing was mentioned about items not available. Upon receiving part of the order, I asked about the drink that was coming with it. Cashier had forgotten. Upon inspection of the order, items were missing. Nothing was offered as a replacement. Cashier stated the store was out of "Chips and cheese", despite the order having cheese on it. Nothing was offered as a substitution. Drove off frustrated and mad about cost of purchase and rudeness of staff. If you go to this Taco Bell location, make sure you ask if they have items on the menu. Check your order and make sure there is nothing left out. I wouldn't recommend eating her unless the management were to change the type of workers they have.