Jack In The Box

This jack in the box gave me bad experience by drive through cashier (somay) at 9:52:54 PM 6/16/2022. I ordered 1 chicken sandwich combo and second order was only chicken sandwich. BUT cachier did not confirm my order and did not ask my drink. When I arrived at the window I realized why she did not confirm my order. She was busy to talk someone by phone. She was not interested her customers. I said to her that I wanted Coke for the drink. She said to me that you did not order. I told her that I odered the combo. After all, she just received my first order. She did not gave me my second sandwich. I complained her and asked her name. She took out her name. She is lazy and rude worker ever!

Extremely rude woman working the drive through. Came by 2 minutes prior to closing for my pregnant wife and they rushed my order! Went too order the second meal, asked about an item on the menu and were abruptly rude replying with "I don't know". She kept repeating we close in too minutes. Soo I decided to take my business elsewhere. Don't believe I will ever be going back to that jack in the box, along with I will be spreading my word.

I don't recommend coming to this location or to even use door dash for them. They are extremely rude and don't care at all about their customers. I placed an order through door dash (mind you not the drivers fault as they only pick up the order not make it) received my order and partial of it was missing. Carmen the manager is extremely disrespectful she has no customer service whatsoever. I've worked in the food industry for many years and I know for a fact that when a customer has an issue or a mistake is made YOU correct it! SHE STOOD THERE AND ARGUED WITH MY HUSBAND! At the end of the day I'm a paying customer and my problem should have been fixed with an apology for the mistake and a replacement or refund. It does not matter how I placed my order, if you make it you fix it!