Ruby Thai Kitchen

I found a MAGGOT and some sort of SLIME in my vegetables!!! Instead of offering me a refund for my repulsive meal, she offered me new vegetables from the SAME tray of veggies! Really? Finding a maggot and slime, after practically finishing your meal, totally stinks BUT the lack of empathy, the lack of customer service and not getting a refund after, stinks even more! I can't rate this place zero stars but I can make sure that I spend $0 there ever again!

i payed for a small boba tea 🧋 which that price was $3.43 and they charged me $18.98 just for one small boba i didn’t get anything else just one boba. they also have very poor customer service. one of the employees where very rude and had an attitude, just because i wanted my money back (who wouldn’t want their money back) 18.98 dollars is a lot of money. they need to do better (btw the boba wasn’t even good)

I used to like this place more. I was not very impressed on my recent visit. To start with, understand what you're getting into. This is a Thai food stand in a mall food court. Don't expect it to be very authentic or spicy. Their food is very flavorful, but the strongest component of that flavor is sweetness. Their mango chicken, bang bang chicken, and other seasoned meats have a lot of sugar in and on them. Their plantains are good, but again, are stewing in a sticky sweet syrup. They used to have Singapore Noodles that were pretty good (I know, it's a Thai place). But it looks like they took that off the menu, and now only offer Lo Mein. I also want to criticize their vegetable options. They have two: a carrot/broccoli/onion medley, and fried green beans. They are both good, but understand that the green beans incur an additional charge of $1.79. It irked me that their combo meal includes a vegetable, but the price listed really only allows you to get the broccoli vegetable, unless you pay extra for the green beans.