Domino's Pizza

This place is terrible! Ordered Sunday evening at 9pm, got confirmation email of delivery time for 180-210min. Not even during the super bowl does a pizza delivery take 3hrs. Anyway about 1.5 hrs after ordering, a pizza arrived that was the temperature of being left out all night long, not over cold but def not hot, luke warm-ish. Apparently the quality person "Seth" doesn't know how to cut a pizza or they don't allow Seth to use safety scissors. See photos of this horribly cut up pizza. Tried to call the store 6-8 times to cancel my order when I find out of the extremely long resort time but no one would pick up. Not worth this place. After completed a survey got a "coupon" to try again, like I need another 3hrs to wait for a pizza again. Come on man! Save yourself a headache and find somewhere else or just order a pizza in Tues and you might be lucky to get it on Friday....

Got a campus cash coupon book recently. This dominos has 3-4 pages of coupons. Called and tried to use one today to be told they have a new owner that is refusing to honor them even thought they are all valid till 8/15/22. Isn’t this illegal? False advertisement or something? (If it’s not illegal it’s still dumb of the new owner)

Ordered a couple pan pizzas and the delivery took a long time (over an hour)! We were ready to give a poor review, but the driver came to the door and apologized immediately without us even saying anything, explaining that there are a lot of new employees still learning. Reasons aside, very impressed with how immediately they made things right without us having to say anything about it. They recognized right away that things weren't quite right and sent us a coupon to make up for the delayed delivery. Plus pan pizzas are delicious.

Ordered from dominos today. Got a pizza, wings and cinnamon twists. Two over two hours to get it delivered. Ate very sad cold pizza and wings. Didn't even want to take a picture of the sad Rick of a pizza. Was kinda looking forward to the cinnamon twists. Just to open them up to find...... Plain bread bites 🙄🙄

Seems like they are extremely short-staffed. I ordered at 8 pm, got my pizza at 10:45, room temp and stiff. Two of the garlic twists were about half the size of the rest, like they were maybe running out of dough and rushing to get it done. We called after being stuck on the "quality check" stage for an hour, and a polite but tired-sounding employee picked up to apologize and let us know they were short-staffed, especially on delivery drivers. This is the second time I've had this experience of waiting hours for pizza to arrive and having it arrive just kind of...meh. Whoever runs this joint needs to hire more staff or incentivize the job better or something. You can get similar quality at this price point but at better convenience at any other pizza delivery place in town. To be clear, I don't blame the employees. It seems they've got it rough over there and there's not much you can control during a dinner rush where you're short-staffed. They're probably doing their best with the situation. Whoever is in charge needs to get it together though.

This dominos is so bad they don’t know how to cut pizzas at all like I’ve ordered so many times and so has my friend and the pizza legit isn’t even cut, how are they letting that happen. Also the cheesy bread is basically just crust with a tiny bit of cheese on it not good at all, definitely need to start making it better because I’ve had good cheesy bread at other locations. Also my pizza got made wrong no apology from staff they seemed inconvenienced that I wanted it remade like huh🤣🤣

I ordered a vegetarian pizza with banana peppers, parmesan, and mushrooms. I was given a pizza with spinach, jalepeño, mushrooms, pineapple, and at least one piece of sausage. I understand things get mixed up, but not only are the toppings not correct, but this is the second time I have ordered a vegetarian pizza from here and received a pizza with rogue sausage on it (I have also ordered feta spinach bread that had a chunk of sausage on it) . There needs to be more quality assurance to ensure there is no meat on the pizza unless specifically requested. Vegetarians should not feel safe ordering from this store. Unfortunately, I was not the one to pick up the pizza, so it wasn't until I got it that we knew it was the wrong order. I called the store repeatedly and no one answered. I was hoping to speak to someone to order the correct pizza and bring in the one I got to trade. I understand places can be busy, but is negligent to not answer your phone at all.