Oona

Sidney and Dani turned my day around! Let's get these dedicated employees 15/hr if they're not there already! Having a weird day with this COVID WFH reality and decided to pop over to the Hillside Soma location for an afternoon treat. They had pulled a batch of shots and surprised me by asking if I wanted a double shot so it didn't go to waste (well yes ofc I would!). I came inside to find a gorgeous display of Valentine's treats lovingly crafted and a cheerful atmosphere. The tongue-in-cheek "gays only" cookie warmed my queer little heart! (Don't worry, dearest straight family and friends, plenty of identical cookies with more traditional designs available too). And to top it all off they took the time to draw silly designs on my order just to make my day a little brighter! I've already had so many great experiences with the staff at this location (the new manager spoke with me over the phone a few months back to help me suss out any remaining dairy-free pastries since the online system was out). The employees are the heart of the business. Thank you, Hillside staff!

Usually a huge fan of soma but had a horrible experience today. I was sitting there studying and I think they thought I left and so they were making fun of my order very loudly and one worker “jokingly” made a gag noise at it. Real nice. The person who took my order had green hair and was really nice initially. Threw my tea out and left.

I will contact you all via the contact form because I definitely feel the baristas from this morning could be more friendly and a little less negative while chatting to one another - nonetheless I won't mark down stars for this as it is up to the owner to deal with this, not me. Because the coffee is decent but the pastries... whoever makes the muffins needs a raise. They always hit the nail on the head with those. The vibes at this location are 10/10 also.