Subway

Today was the second time. I sat in my car and ordered my food on the app thinking it would be quicker. No….40 min later after people went in and out with food my food was ready so the app said. So I go inside. No ….still not ready they indicated on the app that the order was completed. It had not even been started. They just looked at when I told them I had been sitting out side the door watching them. 0

Like all places now they are very short staffed, but with that being said, I commend the 2 people working there, there work ethics and attitudes were quite refreshing. When I went they were busy but they still treated me with respect and my food as well. They treated me like I was the only customer in the restaurant. They really need to be commended subway, your establishment needs more employees like this.

Such a bad experience- Not once but twice. First time they served me a burnt sandwich and cheese. Thought of giving a second chance at a different time via an online order. This time they missed the cheese and avocado slices which I paid for. When I picked up the order they didn’t inform me that they were out of avocado. After realizing that these ingredients are missing, went inside the store to let them know that the order is missing key ingredients. The lady was like - “we are out of avocado and I can’t do anything about it” and just moved on to serve next customer. Really? Such a pathetic quality of service. Please stay away from this place- they just don’t care about what they serve!

I have eaten here and the food is good. The typical quality and efficiency you would expect from a Subway shop. The concern is more with its visibility. It seems distanced from some of the big stores in Barrow Crossing even though it is just a short walk from Target, Publix, Belk, and other stores ; it doesn't seem to get enough attention.

This is the only Subway I go to. All staff members are wonderful, attentive, they treat you like your business matters. But the only issue I've had coming in is the district manager, Krystal. I've never repeated myself more than once until I encountered her. I repeated every single step of my order as she is ripping them a new one over attentiveness (which is very uneeded) during a 30 minute period of the store continuously filling up. It's absolutely fine to have people waiting when you're busy, but it isn't normal to completely ignore the patron you're trying to make an example out of multiple times within the 5 or 6 minutes or so I encountered her. I will continue only coming here for my sandwiches as long as she isn't the one making them while "directing morale".