Subway

Terrible service! No one greeted us when we walked in and the person who was going to prepare our sandwiches said nothing at all! When my husband told the totally unfriendly cashier that we wanted combos(sandwich, chips and drink) he paid and picked up our bags. I asked the rude woman what size cup we should take and she said that we didn't ask for drinks. She only charged us for sandwiches and chips. My husband told them what he thought of their lack of service and it was obvious they could care less. We WILL NOT ever eat at the Bethalto Subway again and we live in Bethalto. Just horrible! If I could rate them a zero, I would!

Bethalto Subway is hands down the best! The ownership + management are the nicest people. The staff is trained to always help and make sure the customer is happy. If you have an issue, you can just tell them and they work hard to correct it for you! The food is always fresh & the food line always looks clean and well kept. Unfortunately, you can’t say that about all subways. I always leave happy. Thanks for being awesome.

I was very disappointed with my service. I was served by a girl named Annabel. She seemed very rude and rolled her eyes every time I ordered something, not to mention there was a very strong smell of pot coming from her I’m not sure what’s going on at this subway but I won’t be coming back. Very sad because I used to love coming here with my family! Please fix this issue. Sincerely, a very disappointed costumer.