Bob Evans

Food was good, but the experience was soured by my waitress—I noticed that she was a lot less polite to me compared to every other customer. She was available while I waited to be seated, but did not seat me—I had to wait until a different employee was finished checking someone else out. She also did not greet me, and was very short with me when I ordered and asked for a box. She avoided eye contact with me completely, and did not check in with me during my meal—though she checked in with other customers in the restaurant several times during their meals with a much friendlier tone. I’m not sure why this employee seemed so against serving me, but it really downgraded the whole experience. This is not what I’ve come to expect from the Aurora Bob Evans, but I’m not sure I’ll be back.

When planning a Holiday breakfast for the team I work with, I called the Aurora Bob Evans and talked to Meghan the manager. She was most helpful in taking my order. I ordered for two shifts and had pick ups at two different times. I can not be happier with the service provided. All the orders were individual with the names printed on each bag. ALL of the orders were correct! I know that this restaurant is under staffed and yet was able to take care of this order with care. Thank you Megan and your team!!!!!