Rocky Rococo

To start off, I am very disappointed in the lady that took my order. She is chubby and has a very mean voice of tone. She has blonde hair and is very mean. As a customer I should feel welcomed and I didn’t. If you guys take a look in the photo I didn’t even get a straw for my drink. She told me that the pasta machine is broken and they don’t have a salad. She also didn’t have a mask on which puts all of us at risk. Overall she is just very rude to all the customers.

Not the best place to get pizza from at the Fox River Mall. At it's best its slightly above mediocre and at its worst, it's 450+ calorie food poisoning in a paper box under a hot lamp. Even worse is that the staff doesn't even want to be there. As someone who has worked in food service, I try to be respectful to these people as I can but it's frustrating! And just recently, I found out that this location fired the employee that was actually happy to help! I will not return to this location again. I wish them the best

I love rocky Rocco. This location can be hit or miss. Lots of times there will be no one out front. We sometimes get breadsticks that are undercooked or pizza that wasn't cut correctly (too small). For the most part it's great though. I like that the soda refills are free unlike most of the other restaurants in the mall.

I ordered a combo meal with a salad. I got breadsticks. The counter person got a little huffy when I pointed this out. The salad I received was a day old, the tomatoes were starting to rot and the cucumber chunks appeared to have been frozen at some point. The veggies on the salad really looked more like finger food for dipping. The pizza was fine. There were no straws for the drinks.

The past couple times I’ve been here, it has been dirty and disgusting. The workers are unhygienic and there’s no way this place doesn’t have health code violations. They are very slow and the food tastes like chemicals and smells most of the time. If you haven’t gotten sick to the stomach yet of the food, just wait. So much food poisoning from this place. Never eating there again and no one should.