Arby's

I arrived one evening clearly before the posted closing time. At least 1 to 2 hours before the restaurant was scheduled to close and they were closed. There was a recording on the speaker at the drive thru stating that they were closed. I called the main street location before I drove there and the manager said, "of course we are open sir" and I told him my experience at the pearman dairy road location and he was seriously more upset than I was. But I drove about 15 to 20 minutes to the other location , the manager apologized for my bad experience at the other location and my food was great from the main street location. I will not return to the pearman dairy road location which is closer to my home due to the poor quality of product and service and I just can't trust that they will be open during their posted business hours.

Like usual, pull up to order and have to repeat yourself cause you got a kid who half way knows what they doing. Better yet...WHO HAS EAR BUDS ON listening to music. Wonder why customer service sucks these days. Places wanna hire these lack of mind young people who too busy on cellphones or has earbuds on in one ear. Smh..