Mcdonald's

Stopped here for a quick meal. The staff were rude and arguing about each other. I don't care what is going on at work, just put the order in correct and deliver it without any issues. While they look overwhelmed, or understaffed. This seems to be the norm at many McDonald's. Could be training or just lack of production. While I don't expect the world. They should be thanking you for your business as the customer. Not complaining or talking to each other. That is part of your job to be pleasant with any customer.

Place is always (usually) fast paced and on it! Today was just an off day combined by the fact I was in a hurry and didn't check the bag prior to leaving the drive thru. Got home to find that 2 sandwiches we paid extra to be special were not made the way we ordered. (Despite receipt and sandwich grill sticker saying it) Oh well...otherwise food hot and fresh!

It's a great location. I've been going here for a long time. I have many good memories here like playing in the old ball pit when I was little, going to bday parties, etc. But every now and then I'm super disappointed in the customer service and cleanliness. There's been multiple updates over the years: some not so great and some good ones. Recently it was remodeled. The new play place is nice and I love the new kiosk order machines, in which you can order/pay/take a table number and have the food delivered to your table. The new interactive table is cool but there should be more. I'm not a fan of the color that was sprayed on the exterior, it looks like a prison with the gray color and very gloom (I was hoping they'd make it look like one I saw in Florida which I know is out of the budget but brighter colors would've been nice- I'll post a pic of Florida's bright one for future idea upgrades). Inside looks better, but not the self help drink station, it didn't have a drip tray which I found very odd. Last Sunday I waited 25 minutes for a mocha frappe (it was the only thing I ordered, this has happened in the past, and for some reason the mocha frappe blender is not working every other time I go there). It seemed like they were training someone new at the drive-through pick up window, so I tried giving them the benefit of the doubt. So when I pulled forward to wait I patiently waited for another 15 minutes after just waiting in line for 10 minutes. Finally I got fed up and went inside to get my money back. The manager was nice. She apologized and offered to get me what I wanted or something else, but at that pointed I just wanted a quick exchange for my money back. She offered me a free mocha frappe on her when I returned. So I went the next morning and finally got my mocha frappe and only waited 5 minutes or less. I was definitely happy after I drank it lol [in my pics includes: exterior gray color of this location, exterior led lit Florida location I went to in January, and the play place inside this location which my daughter likes better than the big tree that was in their for many years]. #LetsGuide