Denny's

Let me start by saying that the food was delicious, and we got everything that we ordered. The service wasn’t too great, and it took a while to get out order, but everyone was nice and it was served with a smile. I do recommend this restaurant, but be sure you have enough patience to wait for your food!

NOT handicapped/elderly friendly. They mop their floors with a very greasy cleaner. They said it was Spic and Span. I talked to associates and a manager. The manager said there is nothing she can do about it because corporate chooses what they mop with. Which I get. She was very rude and didn’t seem like she was ever trained on customer service and how to properly clean. I’ve been in the food industry for over 13 years. Yes they did put wet floor signs. The floor was not wet it was extremely slippery and greasy. I am just posting this because I do not want anyone to hurt themselves and it is hazardous for everyone to try to walk on greasy floors.

Usually the food is fair to alright. Kitchen times are 30 mins plus for a table of three. I've been to this Denny's location over 20 times with friends over the course of six years, and all but one time, the kitchen times have been sky high. The last six months I started tracking the times. If there were another local late night alternative, I would be visiting someplace else. Although they have high chairs, staff is not kid friendly. This is because the staff are College students or in their early 20's with no kids. I understand if you have no kids, but you could at least be nice to mine. I'm giving it 3 stars because the food is at least fair and not garbage and comes out at least warm and not cold. So if you don't mind the long wait, then this Denny's location would be fine to visit. Otherwise, during daylight and dinner hours, there is also an IHOP 1 -2 blocks down the street with 10 min kitchen times.

I went to this Denny’s a couple weeks ago for a friends child’s birthday dinner. We arrived at about 4 (roughly). The server took about 20 minutes to get our beverages and when I received my glass of water it had old food all over the cup. After 40 minutes with a dirty cup- waiter nowhere to be seen- I had to go up to the hostess to ask for a new drink in a clean cup. Then after an hour an a half of waiting for the food (still haven’t seen the waiter….not sure what was going on there) waiter FINALLY came back with ONE of the five meals and the first one 100% incorrect with no toppings on it (nachos). We walked out due to lack of customer service, dirty glassware, almost two hours of waiting for food (only about 3/4 tables in restaurant in total), and with the first meal being completely wrong we couldn’t imagine how everything else would be. We felt horrible for the server because we walked but they should have attended to their customers. Also- the table before us walked out as well so it definitely wasn’t just “us.”