Panera Bread

I’ll start by saying when it comes to high volume fast food-quick food restaurants like this my main expectation is for affordable decent food. So the restroom needed attending, several tables needed cleaning, the front service was slow so I used the kiosk to order. There were only 2 kiosk working, 1 was right in front of the register and about 8 people trying to order. Some employees were wearing their masks incorrectly, but that’s pretty much any fast food spot. I ordered a salad with special requests, a muffin, a bagel, and a pick 2 sandwich/salad. Check your order BEFORE you walk away from pickup, using the kiosk usually helps avoid mistakes but this particular location gets busy and can get it wrong. They get it right most of the time though, and the food is tasty. Worth a visit if in the area.

Honestly this place is a joke avoid at all costs. It was not busy at all. I ordered my sandwich a lady came after me and put her order after,she received her order way before me. I waited for 20 min for only a bacon egg and chs that was mediocre and was warm almost cold definitely not worth the 7 dollars for a sandwich. I don't frequent Panera, and this location gave me a reason to not come back. If I could give them 0 stars I would. I tried to reach out to the manager but no response. My advice don't waste your money here

This is the saddest Panera. Occasionally it is great. Other times, you can barely see the fixings on the sandwich. One time, my soup was still partially frozen. The employees always look run ragged and seems to be a high turnover, so that probably says something. They are always trying to be nice and accommodating, but their faces give away they feel they have been running up hill, backwards, in the rain. The Oakland location is much better. And consistent. Example A - the smattering of fixings that makes up my supposedly hearty chicken avocado sandwich next to what their menu says it should look like. When the bread was put together, it looked like and empty roll.

Food quality has really gone down hill. Veggies and fruit not so fresh, the bread for grilled cheese is like something you would get at Denny’s. And not sure how much cheese they put in but there is none left when you get the meal since it all got overcooked and flowed out the sides. Only thing still tasty is the chocolate chip cookies and tomato soup. Get it together Panera! You used to be yummy!