Subway
9901 China Spring Rd, 76708 - Waco
American
Fast Food
Verified Dish
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📷 Photos (4)
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Google Reviews (8)
Horrible experience, and what crazy their manager is The one Who should be fired first because they definitely don’t care about customer service at that location, don’t expect nothing crazy it’s not 5 star restaurant, but at least decent customer service, employee 8209 who served me today should learn how to treat customers , it seems like only disrespectful spoiled kids are working at that location. Very rude teenagers, definitely don’t care for their job . Will never ever come back.
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Google
This is the WORST subway I've EVER been to! If you want terrible customer service from Isabell the sandwich smasher then go to the China spring subway. I hope you're a vegetarian though cause she won't give you any meat either. Just smashed bread and no meat from some girl that looks like she grew up in a tatoo parlor. I would have given no stars but that's not possible!
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Google
Need to learn how to toast subs. Order toasted, noted on the order but got this. Then manager made me out to be a lier and said there most honest worker made these and toasted them. I texted photos.. she said there is a little toasted parts on them but cant help its not toasted to my liking.
I like subway this my not keep me from going back to a subway. But don't make the custom out to be lying when someone has a reason to complain. REALLY THAT'S TOASTED?
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Teenagers that work there are RUDE! I've been a bartender for 10 years and know what good customer service is. These teenagers do not care about the quality of the food or how they talk to customers. Don't waste your time at this subway, if you want a sandwich made good go somewhere else!
Google
Usually I love subway but tonight... no...they threw it in the oven in a brown sack, sauce and veggies, and all; and I thought, huh ok that's new. It came out both soggy and crispy and tough as jerky which I didn't know was possible. It tasted like burnt paper and soggy cardboard. I am not a complainer I've lived on mre's before but I've never tasted something that bad that I've paid for personally.
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Google
The store is run by a bunch of disrespectful teenagers. The phone number is a fax machine. Good lord I'm not a picky person and usually don't complain about restaurants but can I get a little better customer service than making me come inside to get my curbside pickup order and then just pointing me towards a bag on a shelf and then walking away? Without even saying a word??
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I guess it's ok if you like your salad ground up into soggy bits. Believe it or not there is grilled chicken in this. . . Ground. To. Bits.
Google
The food was great, but I felt bad for the young man working who got nagged at by the female employee for moving to slow. I think he was just being kind and trying to get the order right from the elderly woman. We were not rushing and it was fine.
Google
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