Dunkin'
4206 Merle Hay Rd, 50322 - Urbandale
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Google Reviews (8)
I visited the drive thru on 3/18/22 around 11.30 am. I had a car full of people who didnt know what they wanted. We placed a cumbersome order for 5 drinks and 5 sandwiches. The order was taken patiently, politely, and everything was perfect! The speed at which the order was completed was astonishing. The crew working at that time did a fantastic job! I hope they receive recognition for a job very well done!
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Google
I asked for a green latte match with skim milk, and they gave me whole milk instead. I went to get my drink right, and they gave me this less drink and more ice.
Google
The woman who attends has a very bad attitude, I ordered a half dozen donuts and she charged me a full dozen, then she charged me twice a full dozen and a half dozen. SHe did not even apologize for his mistake and said that he did want me to come back later to see if they would return the money she overcharged. very bad attention
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Google
Always an amazing place to go to for a cup of coffee. This place always has theirs donut choice packed and ready to go. Customer service is really good too. There’s quite a few parking slots too on the side. This Dunkin’ offer drive through too if you’re in a hurry and want in and out quick.
There are a decent amount of tables if you want to hang around to enjoy your coffee. Really clean place too. Fast service!
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Google
Always quick and accurate with my orders. Best Dunkin’ in town for sure
Google
the manager from merle hay won’t let me and my friend get creamer in our lattes because it “messes up their recipes”. they are supposed to give people what they want because WE’RE THE ONES PAYING FOR IT. they should leave the customers satisfied not upset about their experience. btw my latte this morning was disgusting so sad i had to pay for it. then they gave me creamer ON THE SIDE….
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Google
Dunkin on merle hay road we’re so nice and generous. My card decline several times and they paid for my order ❤️ THANK YOU SO MUCH!!!!
Google
Amazing service and awesome drinks. I love it here it's always nice and they get through the rush so fast it's amazing.
Google
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