Dunkin'

I'm absolutely disgusted with this location. I placed my order on the app so my son could pick it up when he ran to Walmart. First issue with our order was the staff forgetting to include our donuts. My son had to go back into the store and ask for our donuts. I understand sometimes things happen. BUT then my son gets home with our 2 orders of avocado toast. Neither order had a single sprinkle of the everything bagel seasoning and the bread wasn't toasted. We didn't order anything special, it was on the app, and it was still wrong. Clearly the staff just doesn't care.

Every time I get anything I receieve the best customer service ever. Two times I could remember within this last month is once with a pregnant worker she suggested different drinks and explained to my daughter what the green matcha drink thing was she excellent and just yesterday literally right before they closed I wanted a pumpkin iced latte and a worker expressed to me that the machines were already shut down but she could make me a an pumpkin iced coffee just as good. She was so nice and it was so amazing. Great customer service goes a long way. Thank you guys you are appreciated.

This is hands down the worst location that I have ever been to, I spend a small fortune there every week only to have my coffee made wrong 90% of the time. Today I went there ordered an extra large coffee, I was charged for a large. When I questioned it the woman behind the counter told me there’s nothing she can do about it because they are too busy. I was only charged for a large so I gladly would have paid the difference but I was not given an option due to their overwhelming three other customers. I do not understand how something as simple as making coffee can be such a difficult task for these people. Myself and my staff will not go back