Jack's
444 Marietta Road, 35146 - Springville
American
Fast Food
Verified Dish
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Google Reviews (8)
Breakfast is usually fantastic, but mid afternoon lunch / early dinner is rough. Rarely is my food right. The drink is wrong 30% of the time. I never get my sauces and the fries have usually been sitting there for 20 minutes. It's tough cause it could be great with just a little more effort.
Google
Very good and dependable chicken sandwich! My husband ordered the bacon cheese burger and enjoyed it.
The ice cream though usually looks very picked over. Some of it looked like it was time to replace it.
Google
Jami is a great manager. I follower her where ever she goes and will continue to do so. I come here often just to see her. Team is friendly, speed needs some work but I'm sure it will get there
Google
I drive through for a biscuit and was given too much change. I discovered this after I was on I-59N and called 4 times. It would ring once and cut off every time. I tried calling later and it would ring 10 times, no answer and cut off. I didn’t want the server at the window btw 9:30-10 to be in trouble as I’m sure it was an honest mistake. Not sure what to do. Please reply or contact.
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Google
Used to work here before i quit a few months ago because they paid me significantly less than everyone else. Not only this, but I was promised $200 for referring my friend to work there and NEVER got this money. Will tell you, im not sure how the health code department let this stuff slide. The shake machine was only cleaned when i was working (so not much). every shake had black mold on the top because it was so neglected. The nozzles on all of the drink machines are not washed nightly and havent been touched in over 3 years— our old GM forbade anyone from touching them because she was afraid they would break. The new GM is even worse. He uses his barehands to make food and even picks up buns and biscuits off the ground without gloves AND continues to use it. Any good rating you’ll see here is a lie that they use to give you free stuff. No matter what employees speak out about this, corporate does NOTHING and this place continues to be the worst and most DISGUSTING restaurant ive EVER worked at.
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Google
Service and food were good. Wanted to wash my hands, but ladies restroom had out of service note on door. When the cashier was asked I was told someone had thrown up on the floor, management had been told but it had been that way for at least a week??? Very unsanitary! Customers have no where to wash hands or use restroom.
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Google
Worst jacks ever, takes longer than ten minutes for one combo no matter if there one or ten people in line. Workers are ride and the one guy is really a jerk when I asked for fries that were not cold street waiting on my meal.
Google
This Location has made some Impressive Improvements recently. Yes, There are occasionally mistakes made.. But the Actions put forth for correction are much better, and shouldn't go unmentioned. MyDaughter&I are eager to see where the Future takes this Location.
Google
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