Buffalo Wild Wings

Will definitely not be going back for awhile. I ordered via phone. The person taking the order was rude and had a tone. When I went to go pick it up, the same person that took the order was the one to charge us. I asked her to repeat the order because I knew it was a large order. Once she finished the transaction she said she was going to get our order…never did. She just stood there. My partner had to go get our order as she watched. He read the receipt before we left to double check our order. Once we got home is when we noticed they messed up the order. No fries for all bundles that we bought. We asked for boneless for one of the orders and they gave us bone. Asked for half mango habanero and hot, we got all mango. Called to let them. Manager was helpful and offered refund. But definitely not the best experience

I had a 10pc traditional wings, side on the side, and also got the brisket tacos 🌮 with side of fries. It was delicious and fresh. I had a strawberry lemonade 🍓 🍋 it was well balanced between sweet and sour. The waitress was helpful and welcoming. Great environment and vipes. The only thing that the order longer time to brought and it was not bussy fully booked, but overall was great experience

It’s not the first time we get our order wrong or something is missing. Today our fries where missing so my husband went back to get them. We get home and I don’t have the lemon pepper wings I ordered instead we received another batch of honey bbq. I’ve been here multiple times and it’s always something.

Partner and I ordered online through the Buffalo Wild Wings app they provide, but conveniently there isn’t a way to contact the store or put in a complaint about an order… our main order of 10 pc boneless wings was forgotten, I called into the physical location and both of the waitresses were helpful in letting me know that the manager would give me a call back and issue me a refund of the missing food from our order either yesterday or today, which hasn’t happened yet. The experience left a sour taste in our mouth, we would just like the refund of our missing food item.

We went for my birthday lunch since I'd never been. We had amazing service from Mike K. who was very thorough and quick to help us! He offered more drinks and utensils as often as we needed them without us having to ask! Even provided a nice dessert on the house for the birthday. This guy deserves a raise and employee of the month. 10/10 would recommend and would visit again! You'll be lucky to keep Mike around for years to come, thanks Mike!

First off, bad experience but the manager made it right. Wasn't told they were out of onion rings so when the house sampler came with double cheese sticks, which none of us care for, we ordered it for the other three items, we were a bit surprised. The server brought my granddaughter's order and she brought me a cheeseburger and says that the one I ordered was accidentally given to another table and would I take this one as a substitute. I ordered a bacon cheeseburger, she brought a burger with cheese curds on it. I told her no that I would like what I ordered. So she took that burger back and brought me another one. At this point, my daughter had to ask for her food. The burger she brought this time was a double cheeseburger, no bacon. So I tell her that this still isn't what I ordered, I ordered a bacon cheeseburger. She says so you want bacon? Yes, please. I told her to leave the burger and just bring me some bacon. Ten minutes go by, no bacon. The girl who took our order, not the server, asked if everything was fine so we told her what had happened. She said I will get the manager for you. She comes back and said she can't find him anywhere. Another ten or so minutes go by, still no bacon. Then a female manager stops at our table and apologized for our experience and comped our meals. It was frustrating but it wasn't worth getting upset and taking it out on the employees. A lot of places are understaffed or have new, barely trained employees and going beserk on someone over a messed up food order is crazy, at least, in my opinion.