Dunkin'
1218 State St, 01109 - Springfield
Recommended by Sluurpy:
2021
Updated on
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
56/100
Verified Dish
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Google Reviews
387
Google reviews
They have you wait 15 minutes through drive-through to give you the wrong order how can you mess up someone’s order when you’re looking at a screen they’re too busy speaking Spanish back there I hate this Dunkin’ Donuts it’s the worst Dunkin’ Donuts in the city… whoever is the manager here need to do a better job get it together Dunkin’ Donuts people don’t understand why you guys want to $15 an hour to give people the wrong order… I would be so embarrassed to work here…
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Google
Something is always broken, unavailable, etc. And if you order ahead in the app and they don’t have what you want, they do nothing to help you out. They run out of cups, straws, cream and sugar all the time. The latte machine is never working.
Google
Worst Dunkin ever. Drive thru made me wait 30 min to order and get my food. The need to get their store together this is not good service
Google
20 min in the drivethru lane,morning is not the time to train someone in the window... my sandwich was cold because it sat so long .
Google
Every time I come here for my morning coffee and donuts girl at the window that works window always messes up my order then gets an attitude when I correct her I’m done with that ghetto place.
Google
I only order ice coffee but they always make it perfect t...
Google
Wrong food given to me-charged for stuff I didnt order or want. speaker broken in drive through was told to basically shout my order i did so multiple times nicely at their request it was made wrong they rolled their eyes were argumentative and bacon was still raw second time and bagel was correct-@ that point i left and am boycotting the locations because I did not want to waste food and time. They said i had to ask for it well toasted or double toasted - I literally YELLED it (politely into their broken microphone) like 3-5 times
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Google
Like they say the coffee is either right on point or tastes like swamp water.... No in between
Google
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