Chili's

Well as far as the food I would give it about a eight. It was good my ribs were dry on one side so that wasn't really good but the food for the most part was excellent now that's out of the way let's talk about the experience. Our waitress was very good but the lady who was instructed to see people was horrifically bad and careless. I watched her look at other people that came in and ignore them until they left I counted almost 10 different couples or groups that ended up walking out simply because no one ever came to seat them. And to make matters much much worse when I saw her handing over at the bar a drink mixing thing and allowing the customer or whoever she was to hold it with absolutely no mask she put it up to her nose she smelled it gave it back to her I thought that was disgusting and unsanitary especially given the situation in the world.

We enjoy eating here. We usually sit in the bar area because of the sports on their TVs there. We have 2 locations near us that we go to. One is on Cooley Street in Springfield Massachusetts, and one is located on Riverdale road in West Springfield Massachusetts. Both are good locations. They have consistently good service and the staff are friendly and attentive. The food is consistently good. Parking is adequate at both locations. The West Springfield location is a higher traffic area and some times there is a wait. Definitely recommend these locations!

You know, I got to tell ya, I hadn't been to Chili's in a long time. Wasn't very pleased with the last couple of visits. I was given a gift card at Christmas and finally decided to use it. I had the Boss burger and it was delicious. My girlfriend had the steak quesadillas and she thought they were delicious too. They finally got rid of those terrible tile top tables that were impossible to get clean. Now they have a nice solid wood surface. The food came out quickly and service was good. I only gave 4 stars because that stupid pay at the table kiosk was so dirty, I asked our server to get it off the table.